Policy manuals · application support · survey readiness

Strategy above.Strength below.Success throughout.

Purchase the policy. Reserve complete licensing application support at no additional consulting fee.

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SouthStart

Policy Manuals & Regulatory Products

High-quality manuals and regulatory products that simplify compliance and strengthen your agency.

KimberlyLed by Kimberly

NorthEnd

Licensing Application Support

Complete application support available with a confirmed monthly reservation—from supporting documents through application approval.

JamieLed by Jamie

One connected model

Buy the policy. Reserve application support.

Begin with a SouthStart policy manual. With a confirmed monthly support opening, NorthEnd gathers supporting documents, completes the licensing application, addresses omissions, and supports the process through application approval—at no additional consulting fee.

1Choose your policy→2Reserve your opening→3Support through approval
NorthEnd accepts no more than 10 new application-support clients per month across all service lines. Government filing fees, background checks, accreditation fees, and other third-party costs remain the client’s responsibility.

Packages & pricing

Choose your policy package.

Manual-only purchases are always available. Application support can be reserved for the current or next available monthly opening at no additional consulting fee.

Non-Medical

$1,695

State-specific policies for non-medical home care and personal care agencies.

Choose non-medical
Complete package

Home Health

$2,195

Policies structured for home health licensing, operations, and regulatory compliance.

Choose home health

Hospice

$2,695

Comprehensive hospice policies supporting licensure and regulatory readiness.

Choose hospice

Application-support availability

Limited to 10 new clients each month.

This limit allows every application client to receive meaningful, hands-on support. When the current month is full, you may still purchase your manual immediately or reserve the next available support opening.

Reserve a support opening Purchase manual only

Each package covers one legal entity, one state, one location, and one initial license application. Application support requires a confirmed reservation. Survey preparation is offered separately. Government and third-party fees are not included.

Additional services

Only need one service?

Choose focused support without purchasing a complete policy package. If you are unsure what you need, begin with hourly consulting and we’ll help identify the appropriate next step.

Medicare Application / Enrollment

$299

Focused assistance completing a Medicare enrollment application and navigating the submission process.

Request Medicare assistance

Administrative & Corporate Changes

From$49

Administrative filing assistance for changes, amendments, and related documents. Pricing depends on the state and filing required.

Request filing assistance

Hourly Regulatory Consulting

$140/ hour

For regulatory questions, strategy, document review, or clients who need help determining exactly where to begin.

Schedule consulting

Government filing fees, state fees, and third-party expenses are separate. Corporate filing assistance is administrative and does not constitute legal or tax advice.

Built for a higher standard

Strategy·Compliance·Manuals·Operational excellence

SouthStart

Policies built for real-world compliance.

SouthStart translates complex regulations into usable policy manuals, regulatory addendums, and implementation tools—giving agencies a defensible foundation they can actually operate from.

Explore regulatory products

Built for healthcare providers

  • ✓ State-specific policy manuals
  • ✓ Hospice regulatory addendums
  • ✓ Home care and personal care frameworks
  • ✓ Survey-readiness tools and field guides
  • ✓ Accreditation-aligned resources

NorthEnd

From supporting documents through application approval.

With a confirmed monthly support reservation, NorthEnd manages the licensing application process at no additional consulting fee—organizing documentation, completing the application, and addressing omissions until the application is approved.

View packages and availability
01

Supporting Documentation

A tailored checklist and hands-on help gathering and organizing the documents required for the application.

02

Application Completion

Preparation and completion of the licensing application for the applicable business line and state.

03

Omissions Through Approval

Responses to application omissions and regulator requests, with follow-through until application approval.

Available separately

Survey readiness when the next step requires more.

Application support is included with the policy purchase. Survey preparation requires a deeper review of implementation, personnel, records, clinical operations, and accreditation requirements, so it is offered as a separately scoped professional service.

Kimberly provides specialized readiness support for home care, home health, hospice, and other survey-driven programs based on each agency’s needs.

Ask about survey preparation
Specialized support may include
  • Readiness assessments and mock surveys
  • Personnel and clinical-record audits
  • Policy implementation review
  • Staff interview preparation
  • Accreditation readiness
  • Deficiency and corrective-action support

Why we started

Helping you build it right—from the start.

Our story. Our mission. Your success.

Professional policies.
Complete application support.
A better way forward.

Our story

We believed there had to be a better way.

After years of working in regulatory compliance and healthcare licensing, we saw the same challenge repeatedly: passionate agency owners wanted to provide quality care in their communities, but they were overwhelmed by complicated requirements, disconnected services, and the high cost of professional help.

Policies were sold separately from licensing assistance. Clients were left to interpret applications, gather documents, and respond to omissions on their own—or pay thousands more for consulting.

SouthStart and NorthEnd were created to change that. Our connected model begins with professionally developed policies and gives eligible clients complete licensing application support through approval at no additional consulting fee.

We started these companies to help agency owners turn their vision into a compliant, successful operation—with clarity, integrity, and meaningful support.

Our team

Experienced. Dedicated. Committed to your success.

KCSouthStart

Founder · Regulatory & Licensing Consultant

Kimberly Cavanaugh

  • Approximately 30 years of regulatory and compliance experience
  • About 10 years specializing in home care, home health, and hospice
  • Former Vice President of Licensing
  • ACHC Certified Consultant
  • CHAP Certified Consultant
  • Expertise in policies, Medicare enrollment, accreditation, and survey readiness

Kimberly leads policy development and provides specialized regulatory, compliance, and survey-readiness support.

JVNorthEnd

Founder · Licensing Specialist

Jamie Vallaster

  • Hands-on experience with state licensing applications and documentation
  • Coordinates supporting documents and application submissions
  • Addresses omissions and follows applications through approval
  • Background in mortgage and compliance operations
  • Strong skills in organization, documentation, and client support

Jamie works directly with agency owners to guide the licensing application process from supporting documents through approval.

Our values

◇

Integrity

We do what is right, communicate honestly, and protect the trust clients place in us.

✦

Service

Every client receives respect, attention, and practical support at every defined step.

✓

Compliance

Our work is grounded in accuracy, quality, and defensible regulatory practices.

↑

Empowerment

We give agency owners the knowledge and tools needed to operate with confidence.

◎

Focus

We limit application-support openings so every client receives meaningful attention.

Resources

Practical help for the work in front of you.

Our resources are designed to turn regulatory requirements into clear next steps.

Guide

Licensing Intelligence

State-by-state insight to help providers understand license types, application pathways, and operational requirements.

Ask about your state
Manuals

Policy & Procedure Products

Thoughtfully structured manuals and addendums for personal care, home health, and hospice organizations.

View available products
Readiness

Survey Support Tools

Checklists, evidence guides, and implementation resources that help teams prepare with confidence.

Find the right tool

One vision

A strong foundation.
A clear path to approval.

SouthStart provides the policies. NorthEnd manages the licensing application. Specialized survey readiness is available when the next step requires more.

Let’s build your future

Start with SouthStart

Choose your policy—and your path.

Purchase your manual immediately without support, or reserve the current or next available NorthEnd application-support opening at no additional consulting fee.

Start a conversation

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